Definition Of A Chief Operating Officer

chief operating officer meaning

In addition to COO, Chief Operating Officer may be short for other acronyms. Top 5 CEO interview questions with detailed tips for both hiring managers and candidates.

chief operating officer meaning

Good COOs are very accomplished leaders, having managed across many different companies and organizations. Most good COOs have experience in business coaching, consulting and owning their own businesses. This experience has taught them valuable skills in the areas of finance, human resources, technology, marketing and sales. Good COOs also have a strong business education, training and certification background. There are very few COO-specific education programs that exist because of the uniqueness of the position. And, those programs that do exist today, cost tens of thousands of dollars. Your typical vice president or director of operations is focused on leading, managing and running the operations arm of a company.

Hambrick and Cannella offered both explanations, and other theories could be constructed. Our work suggests that divining answers from such broad surveys is inherently difficult because the nature of the COO job is so deeply contextual.

In the United States, approximately 309,000 people work as chief executives, including COOS, CEOs, and CFOs. Motivate and encourage employees at all levels as one of the key leaders in the company including but not limited to professional staff, management level employees and executive leadership team members. Basically, a company with both CEO and COO positions is expected to have a clear reporting structure with clearly defined roles. If the roles are confusing, there will be a power struggle between the two executives, making them dysfunctional. A good relationship between the two is key in ensuring that a company realizes its goals. The two executives will focus on their roles without interfering with the other.

Conversely, the COO must be sure that the CEO will provide whatever is needed to do the job, will not put any obstacles in the way, and will not thwart future career advancement. Let’s explore this question more fully, framing it in terms of what each party owes the other. First, the typology we’ve outlined makes it easy to see why COOs have been hard to investigate in any scientific sense. Even where studies have been done, it’s often impossible to draw useful lessons from them. It’s a provocative finding, but its implications are far from apparent. Put another way, is the COO part of the problem or part of the solution?

Chief Operating Officer Definition

Do you know why this position is called a chief “operating” officer versus a chief “operations” officer? This distinction is what really sets this position apart from all other C-suite roles and from traditional operations leadership positions. The COO is a manager with broad responsibilities that range from managing day-to-day operations to providing strategic advice.

Similarly, AirTran CEO Joe Leonard recruited COO Robert Fornaro to lead a dramatic turnaround. The company, in Leonard’s words, was “running on fumes” and needed dramatic efforts to stave off bankruptcy. A COO is the CEO’s right-hand person and the second-highest in command at a firm. The COO is responsible for the day-to-day operations of a firm and for assisting the CEO in a variety of tasks.

  • These include white papers, government data, original reporting, and interviews with industry experts.
  • Despite the appointment of a second vice chairman and president, Jim Press, LaSorda stayed on.
  • When Lane came on board, he integrated packaged software and high-margin professional service.
  • A COO, or chief operations officer, oversees a company’s business operations and reports to the CEO.

We’ve worked extensively with COO candidates for many years and have built a network across the country with the Chief Executive Officers from every industry. Our recruiter are experts in selecting and recruiting the most exceptionally talented executives anywhere. Spearhead the development, communication and implementation of effective growth strategies and processes.

Understanding A Chief Operating Officer Coo

This page is all about the acronym of COO and its meanings as Chief Operating Officer. Please note that Chief Operating Officer is not the only meaning of COO. There may be more than one definition of COO, so check it out on our dictionary for all meanings of COO one by one. If you are visiting our non-English version and want to see the English version of Chief Operating Officer, please scroll down to the bottom and you will see the meaning of Chief Operating Officer in English language. Keep in mind that the abbreviation of COO is widely used in industries like banking, computing, educational, finance, governmental, and health.

chief operating officer meaning

The salary of a COO will vary greatly depending on a variety of factors. These factors include the company they work for, their experience, and their contract. According to PayScale, as of March 1, 2022, the average COO salary is $144,996.

Managing Business Operations: Top Responsibilities

Striking this balance requires the COO to think critically and prioritize department supervisors’ needs, while also taking into consideration the goals and direction of the CEO’s strategy. Additionally, as the COO manages the daily operations of chief operating officer meaning the business’s main departments, he or she will need to multi-task and balance these responsibilities. Represents the heir apparent for the CEO and may stand in for the CEO if this senior executive is out of the office or otherwise engaged.

Also known as the director of operations, operations director, or chief operating officer. The traditional Chief Operating Officer is the member of executive management that is responsible for maintaining and driving operational results within a company.

  • A Chief Operating Officer is deemed as the second person in the chain of command who looks into the day-to-day business functions.
  • For instance, when a company experiences a drop in market share, the CEO might call for increased quality control, in order to fortify its reputation among customers.
  • Frank Wells was president from 1984 to 1994, where he reported to the board of directors and not chairman and CEO Michael Eisner.
  • Some organizations use the term, vice president of operations, instead of COO.
  • As The Balance and other sources note, there is not a single, standard list of responsibilities when it comes to the COO role.

Their published works analyse the role and its effectiveness, classify the different types of COOs, and examine relationships between CEOs and COOs. Lock on the backdoor—The CEO must not undermine the COO’s credibility by continually reversing decisions. When employees learn that they can get a different answer by going directly to the CEO as opposed to the COO, the COO role quickly becomes impotent. Companies are becoming more deliberate about CEO succession planning and will use the role to on-board and train successors. A revenue officer is an individual who collects revenues such as taxes and duties on behalf of the government. Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts.

Not all firms require a COO; however, those that do often benefit from the specific skill set that a COO brings to a company, such as strong analytical, organizational, and communication skills. At the time, the limited liability company was led by former Six Flags employees Kieran Burke, the former chairman and CEO, and Gary Story, the former president and chief operating officer.

Individuals may have worked their way up the company ladder before being named COO, or may have been recruited from an outside company. Either way, the position is used as a training and testing ground for the next CEO. The increase in talent mobility means that the role will likely be used more often as a retention mechanism for key executives who are at risk of moving to a competitor. Companies are finding a strong relationship between firm performance and the presence of a COO. The COO position is common in firms that are operationally intensive, such as airline and automotive industries.

Executive Job Boards

The first step to making the relationship work is for the COO to sync with the CEO’s vision and agenda. This buy-in must be complete before taking the job because CEOs rely on COOs for multilayered implementation of the big picture over the long term.

  • This page is all about the acronym of COO and its meanings as Chief Operating Officer.
  • Earning an MBA can put students in a beneficial path to pursuing executive-level roles like the COO.
  • The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer .
  • While the CEO is more concerned with the direction the company is going, the COO is concerned with the details of how it’s going to get there.
  • Most good COOs have experience in business coaching, consulting and owning their own businesses.

Overseeing the company’s daily business operations to ensure they are successful. Support the chief executive officer to achieve the company’s mission and goals. They have a hand in everything, including marketing, financial growth, and sales. Ultimately, the COO is responsible for ensuring all aspects of operations run smoothly every day and addressing any issues that come up. While the CEO is more concerned with the direction the company is going, the COO is concerned with the details of how it’s going to get there. This puts them in charge of monitoring the daily operation of the organization to make sure it aligns with the vision. A COO has a more internal focus and is more likely to be the person the senior managers interact with regularly.

Coo Job Description

Additionally, if they are looking to be the next CEO, it allows them to develop credibility with the board. Researchers advise the COO to go beyond simply presenting at board meetings, to ensure they are developing strong one-on-one relationships with each board director. ] also urge the COO to develop his or her own voice, independent of the CEO. A chief operating officer is an executive member of a firm that is tasked with managing the day-to-day operations and administrative functions of the firm. Often, the COO will have to balance the goals, needs and challenges of all of the company’s departments.

chief operating officer meaning

The need for a COO comes from different motivations, which is why the definition of chief operating officer varies by organization. As chief operating officer he has responsibility for the day-to-day running of the organization, as well as overseeing special projects. Forrester’s chief business technology officer explains how tools that capture data in real time can help healthcare organizations…

Comparing Similar Jobs

For most of the 20th century elected members of the Board of Supervisors, precursor to the Hawaii County Council, chose the chairman, and that chairman was essentially the chief operating officer of Hawaii County. 1963) is Apple”s chief operating officer under CEO Tim Cook, a position he has held since December 2015. If you believe you have the work experience and educational background for the position, read COO job descriptions and highlight relevant work experience that can qualify you.

The COO might also assist in training and guiding a CEO who is new to the organization and help this person get used to the business’s operations and strategy. The COO, for example, must maintain awareness of the activities of the business’s various individual departments. At the same time, the COO must also ensure that the plans and strategy developed by the CEO are properly and successfully implemented. In this way, the COO often represents a bridge between C-level executives and other department heads and lower-level employees. Directly to the chief executive officer, but may also report to the chief operating officer or chief financial officer. Education and experience are part of the requirements for one to be considered for a COO position.

At the World Bank, the president outranks the other executives including the CEO and chief economist. In 2007, the investment banking firms of Bear Stearns and Morgan Stanley each had two presidents reporting to one CEO ; each president was essentially a co-COO overseeing half of the firm’s business divisions. Schwartz became sole president of Bear after Spector was ousted, and several months later assumed the position of CEO as well when James Cayne was forced to resign . Michael Capellas was appointed president of Hewlett-Packard in order to ease its acquisition and integration of Compaq, where Capellas was previously chairman and CEO. Capellas ended up serving just six months as HP president before departing. His former role of president was not filled as the executives who reported to him then reported directly to the CEO. The problems of the company were due to rapid growth that it could just not keep up with.

They recognize that all companies are a system of systems that need to function in concert with one another to run well. A COO of a company is the person who makes sure that the operations are on track and in line with the strategy and vision of the company. The COO reports directly to theChief Executive Officer and communicates the message down the line. As such, the Chief Operating Officer is the second in command within the company. Finally, some companies offer the job of COO as a promotion to an executive considered too valuable to lose, particularly to a competitor. This appears to have been the case at News Corporation’s Fox Entertainment Group subsidiary. It recently announced that its president and COO, Peter Chernin, had signed a new employment agreement preventing a rumored move to rival Disney.

If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Sharing the spotlight—In effective CEO-COO relationships, both parties are comfortable with how much “credit” they receive for their work internally, externally, from the board of directors, and from each other.

The COO fills a specialized role in many organizations and has specific daily tasks and responsibilities. This professional oversees all of a company’s important day-to-day operations and may even be considered the heir apparent to the current CEO. Professionals who want to be successful in this type of high-level, senior executive role will need strong leadership skills, along with the right Master of Business Administration degree.

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